Since its foundational Steering Committee meeting, the InnoPSM project has prioritized young people as one of the central topics to be discussed and developed in the program. The project has been in contact with the European Broadcasting Union (EBU) that is currently focusing on research and innovation on young people. The EBU recently published a related report:
“There is a general perception that public service media (PSM) are not connecting with young adults and that our traditional brands, by definition, represent what young people are fleeing.
Granted, many PSM organizations are struggling to remain relevant for young adults, yet a significant number of brands and programmes launched by EBU Members have connected with this age group.
In fact, highly aware of how young people consume media, EBU Members make available a total of 185 unique dedicated youth services to reach Gen Z through a variety of channels, including linear TV and radio services, linear online streams and stand-alone online brands.
The problem is not that young people are not interested in our brands or remit. On the contrary, in our new report – Youth – What Works? – it’s clear that PSM values often overlap with theirs. We feature 60 success stories from 23 Member organizations and, during our interviews with PSM Youth executives, we learned that, when PSM organizations show a genuine interest in understanding this age group, adopt the right mindset and allocate the necessary resources, they succeed in connecting – even though that sometimes means stepping out of comfort zones and taking risks.
SO, WHAT WORKS FOR YOUTH?
Here are some of our strategic recommendations to successfully connect with young adults:
- Know your young audiences well
- Let young people produce content for young people
- Take a user-centred approach
- Be as real and authentic as if you were mirroring their own life
- Develop content that contributes to a better world and society
- Foster dialogues and build communities
- Encourage young people to share your content
- Don’t sell! Marketing needs to feel organic
- PSM and young people share several common values – that’s an opportunity”